Empowering Technical Training!

"The amount of support calls have dropped dramatically since we have your new manual in the field". - Product Manager - DSP Technology . . . . . . . . . . . . "Your procedures and training allows us to use lower cost technical people for product bring-up and final test". - Dir. of Manufacturing (Iomega ZIP line) - Phase Metrics . . . . . . . . . . . . "The previous (in-house produced) manual was an embarrassment - this new manual is the quality that this product and our users deserve". - Project Manager - Diasonics . . . . . . . . . . . . "This material is powerful sales information - it is very useful to our sales force". - Marketing Manager - DSP Technology . . . . . . . . . . . . "I am amazed at how few changes I have to make in the drafts". Clinical App. Specialist - VingMed . . . . . . . . . . . . "I have worked with a lot of technical writers before, but none like you. You save me so much time, and put out much better quality writing than we could do ourselves". - Dir. of Engineering - Helios Inc. . . . . . . . . . . . . "The quality of your manual assures us that we will get excellent support from you". - comment from a new customer of one of our clients . . . . . . . . . . . . "You have a unique ability to calibrate to the audience in a way that is not intrusive or intimidating, and adjust the presentation and material in a professional manner. You project enthusiasm, which is reflected in the trainee's interest, absorption, and retention". - Applications Manager - Phase Metrics . . . . . . . . . . . . "Your method of interviewing brings out the important details. You have proven that you can deliver quality materials in a very short time frame". - Senior Systems Engineer - Boston Scientific . . . . . . . . . . . . "Your contribution has been extremely significant in establishing the credibility of Helios to our customers". - President - Helios Inc. . . . . . . . . . . . .

Training

Whether you need an e-learning program, a training package for your staff to administer, or classroom training, we'll provide all you need.

Our Focus is Providing Cost-effective Solutions for Small and Mid-size Companies.

What Do Your Users Really Need in Your Training?

Do you really know? Before we start developing any training program, we do a thorough Task Analysis to determine what your target trainee needs to know and do in order to perform the designated task effectively, efficiently, and most of all - safely.

Then we do a thorough Trainee Analysis to determine what skills and knowledge already exist - and what the training must provide.

The result is training that:

  • is organized and packaged to optimize the learning experience.
  • is written to the user's level and task requirements, taking complex information and making it easily understood.
  • is comprehensive to the task, and does not inundate the learner with nice to know - but nonessential - information.
  • ensures the learner feels confident that they are equipped to perform the task with expertise - that they feel well trained!
  • provide valuable training materials that will be used to better perform the task.

The Bottom Line:

  • We create an excellent total training experience.
  • We do it for less.
  • We treat you right.
  • We Guarantee it!

Don't Wait! - just click Get Info below or the Contact tab above, and we will prove it!

Or click the REFERRALS and CLIENTS tab at the upper left for more information!

A Plus Services
888-883-2362

Serving California Businesses since 1978

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